HB Antibacterial Spray
LIVE without REGRETS, not LINGERIE...
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- $1000 shopping account
Shop now, pay later!
To help you find the right garments for your size and shape our handy charts below should help.
If you're buying for you...
Use our size guide charts below to help you figure out which size will perfectly hug your curves, boost your assets and make you look and feel your sexiest.
If you're buying for your lover...
jot down her measurements (stash them in a safe place for next time!) and compare them to our handy size guides below.
Do you have a question?
Honey Birdette has a generous 30 day returns and exchange policy.
That is, we will happily exchange, credit or refund your Honey Birdette goodies within 30 days of purchase if you have your receipt, all tags attached and the item has not been worn.
What can I return?
For health reason we cannot exchange, credit or refund toys and latex unless the item is faulty.
All other full price items may be refunded or exchanged, we simply ask that the items are returned in their original condition and packaging, with all tags, manuals and instructions still attached. Please take care when unpacking & repacking the items, as we will not accept returns on lingerie that has been worn or returned in a soiled condition.
We do not offer exchange, credit or refund on SALE items for incorrect choice or change of mind.
As a boutique brand we strive to introduce new products frequently and it is through sale that we are able to make way for new products. The exclusivity of our products means that during sale we have limited stock available which is why we do not offer exchange, credit or refund for change of mind or incorrect choice.
We will gladly exchange, credit or refund on sale items if there is a manufactures fault.
What if it’s faulty?
We always do our best to ensure that all products are in excellent condition.
However, if you do receive a product with a manufacturing fault, we are happy to replace, exchange or refund the item, if it is returned within 90 days of the original purchase.
All toys have a 1 year manufacturer’s warranty and will be replaced if a proof of purchase is provided.
All returned products are tested and will not be accepted if they are considered to be in good working order.
How do I return items I bought online?
Firstly, you will need to call 1300 661 421 or email email@example.com to get yourself a return authorisation number.
Return to a boutique
Simply take your item(s), along with your return authorisation number and proof of purchase to any boutique.
The Honey's in store will take your item(s) and organise a refund via the website, or exchange your items on the spot if your sizes are available in store.
Return to our our online store
Simply visit the below link on our website & follow the instructions to create a return label through Australia Post:
All online returns & exchanges within Australia cost $11.50. In most cases the initial cost of return in not refundable. However, exchange items will be shipped back to you FREE of charge.
Next, fill in your details on the returns and exchange form you received (this can be found on the back of your order invoice).
If you no longer have this form, not to worry, you can download a copy of it below or you can simply write a note to include in your order that states; your name, order number and return authorisation number.
How long will it take?
All refunds will be processed as soon as the returned item has been received by Honey Birdette Online.
We aim to process all return request as quickly as possible and you should expect to receive an exchange within 10 working days after posting it back to us.
In many cases you will receive a credit or refund more quickly. This time period includes the transit time for us to receive your return, the time it takes us to process your return once we receive it, and the time it takes to resend your exchange product or for your bank to process your refund request.
Place your order by 2pm AEST and it will leave our online store the same day!
Take advantage of FREE STANDARD DELIVERY Australia-wide on orders over $50.
We also offer an Express Delivery service for a flat rate of $9.90.
For orders less than $50 we charge a flat rate of $6 for postage and handling.
All of our standard delivery orders are sent via Australia Post eParcel and are usually received within 3 - 5 business days for Australian Metro areas (major cities and surrounding suburbs) and 5 - 7 working days for regional areas (yep, we're talking about you Darwin).
Our service guarantees priority fulfillment and delivery. Express shipping to metropolitan areas is usually 1 - 2 business days if ordered before 2pm. If you live outside a metro area then the estimated delivery time is 2 - 4 business days. Most express delivery orders are delivered the following business day if order is placed before 2pm AEDST.
All delivery times are indicative only via Australia Post, we will always do everything we can to get your order to you as quickly as possible.
All other destinations outside Australia will incur a $25 flat rate for postage and handling. You will receive your order within 7 -15 days, depending your destination.
We do not ship to China, India or Mexico and we also do not ship to international PO Boxes.
Please make sure your order and delivery details are accurate to ensure a speedy delivery. If, however, you have made a mistake on your order, please contact our amazing online Honey on 1300 661 421 or email firstname.lastname@example.org and we’ll fix this up for you as soon as we can
If you have not received your order within the days specified at the time of purchase, please contact our online Honey on 1300 661 421 or email email@example.com.
Occasionally if a particular product is in high demand we will need to order it from one of our boutiques. If your order is delayed for any reason our online Honey will contact you as soon as possible to advise of the delay.
Track your order
If you need to check on your order, you can email or call 1300 661 421 (during business hours 9am - 5pm) or track your order online with Australia Post. Track my order >
The Honey Birdette experience is about discretion and privacy and that's why all goods are distributed in plain packaging and attractively wrapped at no additional cost.
Have a question?
We'd love to hear from you. Simply fill out the form below to send us an email and we will help you in any way we can.