Shipping & Delivery
SHIPPING & DELIVERY
Please note: During our busy SALE period we offer Standard Shipping on all orders within Australia.
Australian Deliveries
Order by 2pm AEST and it will dispatch the same day!
FREE STANDARD DELIVERY on orders over $50.
- otherwise $6 shipping fee
FREE EXPRESS DELIVERY on orders over $250.
- otherwise $9.90 Express shipping fee
Australian Delivery Times
STANDARD DELIVERY
- 3 - 5 business days for Metro areas
- 5 - 7 business days for regional areas.
EXPRESS DELIVERY
- 1 - 2 business days for metro locations
- 2 - 4 business days for regional areas.
Most express delivery orders are delivered the following business day if order is placed before 2pm AEST.
Metro Areas are major cities and surrounding suburbs.
All delivery times are indicative only via Australia Post, we will always do everything we can to get your order to you as quickly as possible.
International Delivery
NEW ZEALAND:
FREE STANDARD DELIVERY (3-5 Days) on orders over $50.
- otherwise $6 shipping fee
ASIA & THE MIDDLE EAST:
FREE Standard Postage (5-12 Days) on orders over $250.
- Otherwise $17 fee
FREE Express Shipping (1-3 Days) on orders over $400.
- Otherwise $25 fee
NORTH AMERICA & EUROPE:
We recommend our European and North American customers shop at our dedicated UK/European and USA online stores for the best shipping rates and the quickest delivery options.
UK & European Store: uk.honeybirdette.com
North American Store: us.honeybirdette.com
The below fee's are to cover duty's and delivery fee's for international couriers.
Europe:
- $75 rate for Standard Postage (5-12 Days)
- $150 for Express Shipping (1-3 Days).
North America:
- $50 rate for Standard Postage (5-12 Days) and
- $100 for Express Shipping (1-3 Days).
We do not ship to India, South Korea, Ukraine, Cuba, Guatemala, Iran, Syria, Sudan or Russia and we also do not ship to international PO Boxes.
Order Delays
- Please make sure your order and delivery details are accurate to ensure a speedy delivery. If, however, you have made a mistake on your order, please contact our amazing online Honey on 1300 661 421 or email webshop@honeybirdette.com.au and we’ll fix this up for you as soon as we can.
- If you have not received your order within the days specified at the time of purchase, please contact our online Honey on 1300 661 421 or email webshop@honeybirdette.com.au.
- Occasionally if a particular product is in high demand we will need to order it from one of our boutiques. If your order is delayed for any reason our online Honey will contact you as soon as possible to advise of the delay.
Track your order
- If you need to check on your order, you can email or call 1300 661 421 (during business hours 9am - 5pm) or track your order online with Australia Post. Track my order >
Discreet Packaging
- The Honey Birdette experience is about discretion and privacy and that's why all goods are distributed in plain packaging and attractively wrapped at no additional cost: