SHIPPING & DELIVERY
FREE STANDARD DELIVERY on orders over $50.
- otherwise $6 shipping fee
FREE EXPRESS DELIVERY on orders over $250.
- otherwise $9.90 Express shipping fee
Australian Delivery Times
- 3 - 5 business days for Metro areas
- 5 - 7 business days for regional areas.
- 1 - 2 business days for metro locations
- 2 - 4 business days for regional areas.
Most express delivery orders are delivered the following business day if order is placed before 2pm AEST.
Metro Areas are major cities and surrounding suburbs.
All delivery times are indicative only via Australia Post, we will always do everything we can to get your order to you as quickly as possible.
We calculate and collect your local duties and taxes (if applicable) at checkout to ensure your package gets to you as quickly as possible. This means that your Honey Birdette packages will not be held up by customs. More information here. Duties and taxes are non-refundable once your order has shipped.
Please note the following countries rejects any orders including adult toys; Saudi Arabia, U.A.E, Thailand, Vietnam, Malaysia, India, Maldives & Alabama (U.S).
- Express Shipping (1-2 Days) | $18 – FREE after $300 spend (duties & taxes NOT included)
SOUTH AMERICA & MIDDLE EAST
- Express Shipping (1-3 Days) | $50 – FREE after $400
ASIA, NORTH AMERICA & EUROPE
- Express Shipping (1-3 Days) | $35 – FREE after $350
AFRICA, CARIBBEAN, PACIFIC ISLANDS
- Express Shipping (1-3 Days) | $90 – FREE after $500
We do not ship to Ukraine, Cuba, Guatemala, Iran, Syria, Sudan or Russia and we also do not ship to international PO Boxes.
- Please make sure your order and delivery details are accurate to ensure a speedy delivery. If, however, you have made a mistake on your order, please contact our online Honey on 1300 661 421 or email email@example.com and we’ll fix this up for you as soon as we can.
- If you have not received your order within the days specified at the time of purchase, please contact our online Honey on 1300 661 421 or email firstname.lastname@example.org.
- Occasionally if a particular product is in high demand we will need to order it from one of our boutiques. If your order is delayed for any reason our online Honey will contact you as soon as possible to advise of the delay.
Track your order
- If you need to check on your order, you can email or call 1300 661 421 (during business hours 9am - 5pm) or track your order online with Australia Post. Track my order >
- The Honey Birdette experience is about discretion and privacy and that's why all goods are distributed in plain packaging and attractively wrapped at no additional cost: