Country Preferences

SHIPPING

  • SHIPPING OPTIONS ESTIMATED DELIVERY TIME* COST
    Standard Shipping: order before 12pm Midday AEST for same day dispatch*

    *During Sale periods dispatch may be delayed by up to 3 days

    Metro areas: 3 – 5 business days.

    Regional areas: 5 – 7 business days. 


    Estimated delivery time excludes weekends

    FREE 
    Orders $200 AUD and over

    $11.95
    Orders under $200 AUD

    Express Shipping: order before 12pm Midday AEST for same day dispatch*

    *During Sale periods dispatch may be delayed by up to 3 days

    Metro areas: 1 – 2 business days.

    Regional areas: 2 – 4 business days for regional areas.


    Estimated delivery time excludes weekends

    FREE 
    Orders $250 AUD and over

    $12.95
    Orders under $250 AUD

     *All delivery times are indicative via our shipping partners.
  • SHIPPING OPTIONS ESTIMATED DELIVERY TIME* COST

    New Zealand: Express shipping

    * Orders shipped to NZ are subject to 15% gst, the NZ government has significant duty charges on orders over $1000. More information on New Zealand Duties & Taxes can be found here.
    1 - 3 business days

    $35 AUD

    South America & Middle East: Express shipping 3 – 5 business days

     $50 AUD

    Asia, North America, Canada & Europe: Express shipping 3 – 5 business days

     $50 AUD

    Africa, Caribbean, Pacific Islands: Express shipping 3 – 5 business days

     $90 AUD

    *All delivery times are indicative via our shipping partners.


    Please note:
     We do not ship to Cuba, Guatemala, Iran, Syria, Sudan, Russia, Belarus, Eritrea, Ukraine, Venezuela or International PO Boxes.


    The following countries reject any orders including adult toys & bondage;
     Saudi Arabia, U.A.E, Thailand, Vietnam, Malaysia, India, Maldives, Alabama (U.S), Egypt, Dubai, Qatar, Oman, Bahrain, Yemen, India, Pakistan, Indonesia, Syria, Iraq, Afghanistan. 

  • Once your order is shipped from our warehouse you will receive an email notification with a tracking number. If you wish to view the status and tracking of your order, please see the table below. 

      SHIPPING PARTNER STATUS/ TRACKING
      Australia Australia Post Track My Order Track My Order
      United States UPS Track My Order Track My Order
      United Kingdom Royal Mail Track My Order Track My Order
      Europe DHL Track My Order Track My Order
      International DHL Track My Order Track My Order
    • Duties and taxes (if applicable) are calculated at checkout to ensure your package gets to you as quickly as possible, for more information click here. Duties and taxes are non-refundable once your order has shipped.

    CONTACT US

    • Available 24/7

      Live Chat

    • Australian Customer – 1300 661 421

      International Customers – +61 2 8217 5888