Country Preferences

Please note, there may be extended shipping delays during SALE times. Please allow an additional 5-7 business days for your order to be processed and dispatched. We’ll keep you up-to-date with your tracking number once your order has shipped.


SHIPPING

  • SHIPPING OPTIONS ESTIMATED DELIVERY TIME* COST
    Standard Shipping

    *During Sale periods dispatch may be delayed by 5-7 Business days

    Metro areas: 3 – 5 business days.

    Regional areas: 5 – 7 business days. 


    Estimated delivery time excludes weekends

    FREE 
    Orders $150 AUD and over

    $11.95
    Orders under $150 AUD

    Express Shipping

    *During Sale periods dispatch may be delayed by 5-7 business days

    Metro areas: 1 – 2 business days.

    Regional areas: 2 – 4 business days for regional areas.


    Estimated delivery time excludes weekends

    $12.95

     *All delivery times are indicative via our shipping partners.

    Due to the fast turnaround time of our orders, any address changes or amendments can only be done within 30 minutes of the order being placed. If this time frame has passed, please wait for the order to be shipped, and simply contact the carrier directly to request a redirection.

  • SHIPPING OPTIONS ESTIMATED DELIVERY TIME* COST

    New Zealand: Express shipping

    * Orders shipped to NZ are subject to 15% gst, the NZ government has significant duty charges on orders over $1000. More information on New Zealand Duties & Taxes can be found here.
    2 - 5 business days

    FREE 
    Orders $350 AUD and over

    $35
    Orders under $350 AUD

    South America & Middle East: Express shipping 3 – 5 business days

     $50 AUD

    Asia, North America, Canada & Europe: Express shipping 3 – 5 business days

     $50 AUD

    Africa, Caribbean, Pacific Islands: Express shipping 3 – 5 business days

     $90 AUD

    *All delivery times are indicative via our shipping partners.

    *During Sale periods dispatch may be delayed by 5-7 business days

    Due to the fast turnaround time of our orders, any address changes or amendments can only be done within 30 minutes of the order being placed. If this time frame has passed, please wait for the order to be shipped, and simply contact the carrier directly to request a redirection.


    Please note:
     We do not ship to Cuba, Guatemala, Iran, Syria, Sudan, Russia, Belarus, Eritrea, Ukraine, Venezuela or International PO Boxes.


    The following countries reject any orders including adult toys & bondage, lubricants or beauty products;
     Saudi Arabia, U.A.E, Thailand, Turkey, Vietnam, Malaysia, India, Maldives, Alabama (U.S), Egypt, Dubai, Qatar, Oman, Bahrain, Yemen, India, Pakistan, Indonesia, Syria, Iraq, Afghanistan. 

  • Once your order is shipped from our warehouse you will receive an email notification with a tracking number. If you wish to view the status and tracking of your order, please see the table below. 

      SHIPPING PARTNER STATUS/ TRACKING
      Australia Australia Post Track My Order Track My Order
      United States UPS Track My Order Track My Order
      United Kingdom Royal Mail Track My Order Track My Order
      Europe DHL Track My Order Track My Order
      International DHL Track My Order Track My Order
    • Duties and taxes (if applicable) are calculated at checkout to ensure your package gets to you as quickly as possible, for more information click here. Duties and taxes are non-refundable once your order has shipped.

    CONTACT US