Shipping & Delivery
Place your order by 2pm AEST and it will leave our online store the same day!
Take advantage of FREE STANDARD DELIVERY Australia-wide on orders over $50.
We also offer an Express Delivery service for a flat rate of $9.90.
For orders less than $50 we charge a flat rate of $6 for postage and handling.
All of our standard delivery orders are sent via Australia Post eParcel and are usually received within 3 - 5 business days for Australian Metro areas (major cities and surrounding suburbs) and 5 - 7 working days for regional areas (yep, we're talking about you Darwin).
Our service guarantees priority fulfillment and delivery. Express shipping to metropolitan areas is usually 1 - 2 business days if ordered before 2pm. If you live outside a metro area then the estimated delivery time is 2 - 4 business days. Most express delivery orders are delivered the following business day if order is placed before 2pm AEDST.
All delivery times are indicative only via Australia Post, we will always do everything we can to get your order to you as quickly as possible.
All other destinations outside Australia will incur a $25 flat rate for postage and handling. You will receive your order within 7 -15 days, depending your destination.
We do not ship to China, India or Mexico and we also do not ship to international PO Boxes.
Please make sure your order and delivery details are accurate to ensure a speedy delivery. If, however, you have made a mistake on your order, please contact our amazing online Honey on 1300 661 421 or email firstname.lastname@example.org and we’ll fix this up for you as soon as we can
If you have not received your order within the days specified at the time of purchase, please contact our online Honey on 1300 661 421 or email email@example.com.
Occasionally if a particular product is in high demand we will need to order it from one of our boutiques. If your order is delayed for any reason our online Honey will contact you as soon as possible to advise of the delay.
Track your order
If you need to check on your order, you can email or call 1300 661 421 (during business hours 9am - 5pm) or track your order online with Australia Post. Track my order >
The Honey Birdette experience is about discretion and privacy and that's why all goods are distributed in plain packaging and attractively wrapped at no additional cost.
Have a question?
We'd love to hear from you. Simply fill out the form below to send us an email and we will help you in any way we can.