Our customer obsessive Honeys are here to help you. If you have any enquiries, please do not hesitate to contact us via the below.
Please note, Honey Birdette does not tolerate verbal or written abusive behaviour.
Due to a high level of enquiries, there may be a delay from our customer support team. Please know we will tend to your query as soon as possible. Thank you for your patience, Honey!
Australian Customer – 1300 661 421
International Customers – +61 2 8217 5888
By entering our Live Chat, you agree to the following Chat Guidelines. Failure to adhere to these policies, may result in disconnection of your chat with the Honey.All communication with Honey Birdette may be recorded for quality and training purposes.
Save the naughty-talk for the bedroom
Our Agents are trained to provide discretion and respect in the topics we discuss, please remember to do the same.
A honey doesn't kiss and tell
Our Customer Obsessive Agents take pride and joy in supporting you. We'd like to keep the conversation directed towards your wants and needs - after all, that's why we're here! Please remember that our team are not required to discuss their personal experience with products and cannot divulge their personal information.
Experts in pleasure...
Although our team are experts in all things leather and lace, they are unable to provide personal/relationship counselling, as well as sexual or medical advice. If you require any medical advice, we recommend consulting with your usual physician or general practitioner.
Keep it clean, honey
We have a zero tolerance policy in regards to any profanity or abusive language towards our honeys.
No robots here
Remember we're human and we do not use automated systems. This is in an effort to provide personable and caring support for you.
See our shipping information here.
See our Returns & Exchanges Policy here.
Find FAQS here.